Keep your Guestbook clean
One of the questions that WebSpawner Customer Service receives occasionally is:
How can I remove an unwanted comment from my Guestbook?
Before we get into specifics of removing a comment, we should first explain exactly what the Guestbook is.
When you Modify web pages within your WebSpawner account, one of the questions asked in the Modification form is “Would you like to make a GUESTBOOK available to users who visit your web page?” followed by “Yes” and “No” options. If you choose the “Yes” option, a Guestbook button appears on your web site similar to the example shown below (the actual appearance is dependent upon the Layout and Color options you select).
When a viewer clicks the Guestbook button, they can read messages left by other viewers, and can leave their own message with a contact email address if desired. In this manner, a Guestbook serves as a way for a web site’s creator to get feedback from viewers and also to open communications by email between the site’s creator and viewers.
Occasionally a viewer may leave a message posted in a Guestbook that is unwanted or offensive (or both). The Guestbook Editor allows you to remove any undesirable posts from the Guestbook.
To access the Guestbook Editor, click the Guestbook icon under the orange Add-Ons tab in the Member Menu, as shown here.
The Guestbook Editor window appears. Each entry posted by viewers will be displayed, along with a Delete button next to each one. Use the scroll bar on the right to move down through the comments to locate the unwanted one.
When the unwanted comment is located, simply click the Delete button next to that comment to remove it from the Guestbook, and then close the Editor window.
Keeping your Guestbook clean of undesirable comments is just that simple.
If you have an Enhanced website account, enable that Guestbook today and start receiving valuable input and feedback from your web site’s viewers. Be sure to check the comments frequently, and should a viewer decide to act immature and post something rude or naughty, you can easily clean it up.